(24/7 Customer Support)
APSRTC is committed to provide consistently high quality of services and to continuously improve the services through a process of teamwork for the utmost satisfaction of the passengers and to attain a position of pre-eminence in the Bus Transport sector.
The origin of APSRTC dates back to June1932, when it was first established as NSR-RTD (Nizam State Rail & Road Transport Department), a wing of Nizam State Railway in the erstwhile Hyderabad State, with 27 buses and 166 employees. During the past 77 years, it has registered a steady growth from 27 to 14,123 buses with 423 bus stations, 128 Depots and 692 bus shelters. The Corporation's buses cover 29.83 lakhs KMs. and carry 37.70 lakhs people to their destinations every day. They connect 14,123 villages to all major towns and cities in A.P which constitutes 95% of Road Transport. APSRTC operates to City and Mofussil areas. The Corporation's buses also ply to important towns and cities in the neighboring States of Tamilnadu, Karnataka, Odisha, Telangana. The entire network is under the administrative control of 12 Regional Managers in 4 Zones. APSRTC under the present name was established on 11th January 1958 in pursuance of the Road Transport Corporations Act 1950.
Andhra Pradesh State Road Transport Corporation has been leading by an example. It has a number of firsts to its credit in India.
APSRTC has been a pioneer in implementation I.T. in the state of Andhra Pradesh. Implementation and effective use of IT has helped APSRTC in:-
Inventory Management System:
Computer Aided Design Systems:
Accounts:
Welfare:
Platforms:
Software Used :
Online Passenger Reservation System :
Booking facility through web interface is provided at various Reservation Centers that facilitates ticket issue on 'Any-where to Any-where basis'. The Online Passenger Reservation System (OPRS) is implemented at 111 Bus Stations throughout the Corporation with about 3585 services and 2051 ATB Agents (Paper ticket).
The following features are provided through OPRS project:
Benefits to Passengers from OPRS:
Central Complaint Cell :
Booking facility through web interface is provided at various Reservation Centers that facilitates ticket issue on 'Any-where to Any-where basis'. The Online Passenger Reservation System (OPRS) is implemented at 111 Bus Stations throughout the Corporation with about 3585 services and 2051 ATB Agents (Paper ticket).
This project is to be utilized as per the guidelines received from the Govt. of A.P. This project enables APSRTC to procure its requirements like automobile spares, general items through the e-procurement portal that is set up by the GoAP. The personnel involving in e-Procurement activity are notified and they have to obtain the digital signatures/digital certificates for e-Procurement activity.
APSRTC has also proposed for pilot implementation of e-auction through M/s. MSTC a Governmental agency, at two of its Zonal stores? viz. Vizianagaram. An agreement has been entered into. Interface Software is being developed for taking processed information after tendering from the firm?s portal.
This proposed to track the vehicles online which enables the following advantages:
This is proposed to provide RFID reader in TIMs to obtain the following advantages.
Migration & Integration of IT projects to new technologies:
The legacy systems in APSRTC are as independent islands across 308 locations which are mostly in Cobol on Linux platform. APSRTC has initiated the process of migration & integration of all it?s existing IT projects to latest technologies, duly automating the non-computerized core areas also. For this purpose a new project, named Centralized integrated Solution (CIS) is launched in the month of April 2012. M/s TCS is going to implement this project for APSRTC with Oracle EBS R12. Further, the migration to latest technologies would help APSRTC in:
It will also help APSRTC improve it?s efficiency and quality of data in the following ways:
Business Integration of existing IT Projects in proposed CIS project (Overview)